Frequently Asked Questions

What should I expect during my first visit?

When you arrive, our friendly Physiotherapists will greet you with a smile and get you to fill up your details so we can get to know you more. After you have registered, our Physiotherapist meet you in our consultation room.


Following a series of consultations and examinations, the Physiotherapist will be able to diagnose the underlying health issue and provide a suitable treatment plan for the recovery phase.


For your first visit, the complete process will take around 45 – 60 minutes. We encourage you to arrive on time for your appointment to prevent overlapping schedules with other patients.

What should I wear?

We encourage patients to wear comfortable and loose-fitting clothes. Wear clothes that are comfortable for you to move around in.

Who will be seeing me?

When you first contact us, we may ask you to describe briefly your conditions and your best available time for the first consultation. Then, we will match your condition to our Physiotherapist.

How soon can I get an appointment?

Give us a call or a WhatsApp. We will respond within 30 minutes. It is our target to give you an appointment as soon as we can.

Do I need a referral?

No, you do not need a doctor’s referral to make an appointment with us! Learn more in our blog post, When Should I Visit A Physiotherapist?

How often should I come?

Every body and every injury is different. After assessment with your Physiotherapist, they will be able to give you a better idea of how often they would like to see you to ensure optimal recovery of your injury.

× Hi, this is Bold. How can we help you?